Tel: (631) 581-6400

Visitor Information & Guidelines

VISITATION (updated 01/13/22)

Important message about visitation:

All nursing homes licensed and regulated by the New York State Department of Health must verify that visitors have received a negative SARS-CoV-2 test result one day prior to visitation for antigen tests and two days prior to visitation for NAAT (e.g. PCR) tests. All visitors may use either NAAT testing or antigen testing. This means, for example, that a test for a Sunday visit should be conducted no earlier than Saturday if it’s an antigen test or Friday if it’s a PCR test. Any PCR or antigen test used must either have Emergency Use Authorization by the U.S. Food and Drug Administration or be operating per the Laboratory Developed Test requirements by the U.S. Centers for Medicare and Medicaid Services.

For visitors who visit for multiple days, including a visitor who comes every day, proof of negative testing is required as often as feasible, at a minimum every third day (meaning at a minimum testing is required on day one, day 4, day 7, and so on).

BASED ON TEST AVAILABILITY, A nursing home may provide a visitor with an iHealth OTC COVID-19 Antigen Rapid Test if he/she does not have other valid proof of a negative test conducted in the required timeframe, and the visitor should test him/herself at the facility. These tests are based on availability and all visitors are strongly encouraged to arrive for their visitation with proof of negative test or run the risk of being prohibited to enter the building.

Virtual visitations remain ongoing. Please contact our recreation department for details.

Please note the following rules during visitation:

  1. Preferred visitation is 7 days a week from 8am to 9:30pm. Visitation during meal times is strongly discouraged as in most circumstances visitation at these times would not maintain the Core Principles of Covid-19 Infection Prevention. Visitors should call the facility for more information if they would like to be able to visit during meal times.
  2. All visitors (regardless of vaccination status) must wear paper mask or surgical mask and physically distance (this includes socially distancing yourself from the resident you are visiting) at all times throughout the visit. Although there is no limit to the number of visitors that a resident may have at one time, physical distancing must still be maintained during visitation as a Core Infection Control Principle for Covid-19.  Therefore, large gatherings or parties require special approval.
  3. Visitors, including long-term care ombudsmen, will be screened for signs and symptoms of COVID-19 prior to resident access, and visitation will be refused if the individual exhibits any COVID-19 symptoms, or does not pass screening questions.
  4. Outdoor visitation is preferred, whenever practicable, if the resident and/or visitor is not fully vaccinated against Covid-19.
  5. In certain situations (when possible) if the resident’s roommate has an individual circumstance that makes it advisable to not conduct the visit in the room you will be notified at the time of visitation that the visit should not take place in the room. In such a case you may visit in other locations.
  6. Visitation during a Covid-19 Out Break Investigation is not restricted; however, visitors are advised that it is safest to refrain from visiting during the investigation.
  7. The facility strongly encourages visitors to be tested on their own prior to coming to the facility.
  8. The facility will offer testing to any visitor who would like to be tested, based on availability.
  9. For situations where there is a roommate and the health status of the resident prevents leaving the room, the facility will attempt to enable in-room visitation while adhering to the Core Principles of Infection Prevention for Covid-19. In such case the visitors must go to the resident’s room and not any other area in the facility.
  10. Visitors should limit movement in the facility and go directly to the resident’s room or designated visitation area and exit through the front reception area.
  11. Visitation is inclusive of, but not limited to, family members, loved ones, representatives from the long-term care ombudsman program (LTCOP), and resident advocacy organizations.
  12. Adequate PPE will be made available by the nursing home to ensure residents wear a facemask or face covering which covers both the nose and mouth during visitation.
  13. Visitors must wear a face mask which covers both the nose and mouth at all times when on the premises of the nursing home. Visitors must maintain social distancing from all residents and staff.  The nursing home will have adequate supply of masks on hand for visitors and will make them available to visitors who lack an acceptable face covering.
  14. While not recommended, residents who are on transmission-based precautions or quarantine can still receive visitors, but these visits should be conducted in the resident’s room and the resident should wear a well-fitting facemask (if tolerated). Additionally, prior to visiting residents on transmission-based precautions or quarantine, visitors will be made aware of the potential risks of visiting and precautions necessary in order to visit the resident.  Visitors should also adhere to the Core Principles of Covid-19 Infection Prevention and wear appropriate PPE.
  15. Any visitor who fails to adhere to protocols will be prohibited from visiting.

According to NYSDOH “if any visitor fails to adhere to the protocol, he/she/they will be prohibited from visiting for the duration of the COVID-19 state declared public health emergency.”

Please monitor our website at and our Facebook (FB) page for further announcements. Visitation may be paused at any time due to an increase in the number of residents and/or staff with a confirmed positive COVID-19 diagnosis

Please call 631.581.6400 for more information.

Momentum Front Entrance
CMS Five Star rated facility
US News and World Report - Best Nursing Homes

Post COVID Rehabilitation – Our team works with patients recently hospitalized with COVID-19 to assist in improving strength and fine motor skills. Patients are required to test negative for COVID-19 prior to admission. Find out more…

In accordance to Governor Cuomo’s executive order, please Call our Family Communication Hotline for instructions on how to register for COVID-19 updates in our facility.
Family Communication Hotline (631) 581.2944

Pandemic Emergency Plan
Momentum at South Bay’s plan outlining the steps that will be taken during a pandemic – Read the plan…

Whatever your nursing or rehabilitation needs, Momentum at South Bay can help.